Balance My Hormones Team
Mike Kocsis has an MBA with a focus on healthcare administration and is an entrepreneur and medical case manager for Balance My Hormones Ltd which offers medical services in the UK and Europe. Mike has over 20 years of experience in the healthcare sector, much of that working with people who have hormone imbalances. Mike has appeared on podcasts and radio and is an expert speaker on the subject of hormone imbalance. He specialises in Testosterone Replacement Therapy (TRT) and Hormone Replacement Therapy (HRT) and has helped thousands of people suffering from hormone imbalances recover and regain control of their lives. You can follow him on LinkedIn and on the Balance My Hormones YouTube Channel.
Ryan is the Operations Manager for Balance My Hormones. He is originally from Boston, Massachusetts and is a retired United States Air Force Senior Non-Commissioned Officer. Ryan holds a Bachelors Degree in Homeland Security/Cyber Terrorism. He has spent the last 7 years managing numerous dental clinics across London. He has managed both NHS and Private Clinics while helping these businesses reach new heights. Ryan's goal is to ensure that our clients receive the best possible care and that their journey is smooth while helping them achieve their optimal health goals.
Dan is a member of the processing team at BMH and oversees the ongoing care of clients. He is part of the original team, joining the company back in 2018. Since then Dan has been a key team member during the growth of BMH. Helping to recruit and train new team members and implement new procedures. Dan has a Long history in customer service starting out in hospitality as well as stints in retail management and local government. He enjoys interacting with clients and is available to help with coordination of your treatment and ongoing care.
Dr. George Touliatos
Doctor Touliatos is the EU Medical Director for BMH. He is a physician who specialises in biopathology and is a former competitive bodybuilder and light heavy weight champion (2000, 2009, 2010, 2013). He is an expert in medical prevention and harm reduction regarding PEDs use in sports and HRT/TRT in men. He has contributed to the American Muscular Development magazine (2019), and extensively developed articles on anabolic.org and steriodabuse.org websites. He has his own weekly show on MD TV, known as ‘Ask Dr. Testosterone’, and has participated in several seminars across Greece and Cyprus, numerous TV and radio appearances, interviews in newspapers and websites, twice appearing in TRTrevolution.com.
Rachel is the Client Support Team Manager for BMH. She has over 30 years of administration experience working specifically in office management and finance as well as mentoring and governing roles in education. She has NVQ3 higher level support in teaching and learning, RSA typing and Pitman Shorthand. Rachel is happy to help with anything to do with your payments and service.
Clare has worked extensively in the education and care sector working with adults and children. She works in the blood test team at BMH and is responsible for coordination and organisation of blood test appointments and results.
Rich is one of the case managers at BMH. He provides support throughout treatment and works closely with the doctors to help coordinate the care of clients. He has extensive knowledge and experience with TRT from his own personal history of treatment. He has great knowledge of the effects of Performance Enhancing drugs can have on ones health and a long history of experience in health and fitness. He has a lot of interest and experience in mental health and strives to ensure its awareness is increased for both men and women. He has a focus on men in particular and how mental health issues often aren’t addressed but also how hormonal issues can contribute to mental health symptoms.
Michael is part of the BMH blood test results and processing teams. He has a strong background in customer service roles and has good knowledge of TRT as is on treatment himself.
Carrie is part of the processing team and has been with BMH since 2017. She comes from a private medical background where her other roles have included practice manager in cardiology and operations manager of a medical virtual assistant company. She is currently in the final year of a Master’s degree, studying for an MBA.
Lauren is a core member of our appointments and booking here at BMH and oversees all the doctor's appointments and personal case manager calls. She has a background in marketing, business administration and customer case and is always here to help with your questions and queries.
Mary started at BMH at the end of April 2021. She has a BSc(Hons) Open degree from the open University, specialising in health and social care subjects. Mary is our Treatment Plan Coordinator who liases with our pharmacies to ensure orders are placed in a timely manner. She has a wide range of pharmacy experience, from speaking to Pulmonary Rehab patient groups about taking their medicines to making up chemotherapy in isolators. Mary's vast experience has led to her working in GP surgery's reauthorisng repeat medication, reissuing acute medication and reconciling medication changes from hospital clinic appointments and inpatient stays as well a counselling patients on new or existing medications.
Laura is part of our appointment and bookings team at BMH. She has many years of experience in support and client-facing roles, including information, advice and guidance in training and education. Together with her team she organises and manages bookings for the doctor's consultations and appointments with our Personal Case Managers, being available to help our clients with any enquiries they may have.
Oliver is a Personal Case Manager. He has an extensive background in working with men with Hormone issues and was previously a Co-Director for the TDC - helping provide men with knowledge and support through their own TRT journey. He joined the TDC through his own difficulties in seeking TRT treatment in the UK and recognised the issues within the medical community, striving to help the community see Hormones in a positive and more favourable light by sharing knowledge and dispelling common myths. Olly has previously featured in podcasts and content surrounding the topic of Hormones, men's health and fitness topics. He has a special interest in all things Psychology related and is currently studying to work towards a degree. Further to this Olly has a varied background in Customer Service, Sales and eCommerce Web Development.
Shahanaz has joined our BMH Team as a Prescription Clerk in 2021. She provides administrative support to our Doctors, Partners and team members, in processing and facilitating repeat prescriptions for our clients. She brings a wide knowledge of Pharmacy experience to the team along with an extensive background in Customer Care within the Pharmacy field. Shahanaz is passionate about building strong customer relations and maintains a high level of professionalism whilst delivering a personal service.
Jorji joined the Balance My Hormone team in 2021 as the Leads/Finance Coordinator. Prior to this Jorji worked a receptionist at a private Dental clinic. She has many years of experience in supporting and guiding customers both over the phone and face to face. Jorji goal is to ensure that our clients are happy and receiving the best possible care. When not at work Jorji enjoys spending time with her friends & family and has a keen interest in the gym and general wellness.
Sha is one of the case managers at BMH. She is originally from South Africa, and holds a BSc honours degree in Nursing Science and a post graduate diploma in medical and surgical nursing, from one of South Africas leading Universities. She has extensive in hospital experience in both acute and chronic settings. She also has a great deal of international working experience not only in hospitals but also in customer services as well as retail, and has been a self employed small business owner for the last seven years. She provides our clients with the support they need throughout their journey with BMH and works closely with the Doctors and our other departments to facilitate and coordinate the care of clients in an Empathic, holistic and timely manner.
Samantha is a member of the BMH processing team. She comes from an NHS and private medical sector background bringing over 17 years of medical administration experience with her. Sam is committed to delivering excellent client care & making a difference to a clients experience which she sees as an incredible privilege. She demonstrated this by being nominated for the NHS Wales staff recognition awards for " Going the extra mile".